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Complete this discussion by selecting one of the Case Studies from Module 1- 5 i

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Complete this discussion by selecting one of the Case Studies from Module 1- 5 in MindTap (this can any of the Case Studies in your MindTap book). Answer the questions and then post a summary along with your responses. *Do not submit to MindTap post to the discussion here. Your summary should be paragraph written responses that reflects your understanding- NOT a simple 1 sentence response. No more than 300 words. Use APA citations/references. https://owl.purdue.edu/owl/research_and_citation/resources.html Use APA style for any citations. You should NOT copy and paste. You should summarize the cited definition- as a college student you don’t and should NOT need to directly quote but instead indirectly summarize what the definition is. As a College student, you should avoid using dictionary definitions. Case 1 UPS Deploys Routing Optimization with a Big Payoff The UPS ORION (On-Road Integrated Optimization and Navigation) system reduces delivery miles and fuel and sets the stage for enhanced customer service. The system not only reduces the overall delivery cost, it is also a great move toward sustainability. ORION saves about 1.5 million gallons of fuel per year and, as a result, the emission of carbon dioxide has reduced by 14,000 metric tons per year. In order to challenge the system and further improve the algorithm, UPS invited its most experienced drivers to try to “beat the system.” UPS driver Tim Ahn says, “I get options that I would have actually never thought of before. It’s a new way of thinking to make me more efficient.” According to Chuck Holland, vice president of Industrial Engineering at UPS, it takes about six days to train a driver to work with ORION. Typically, ORION can save six to eight miles for each driver, although some drivers still outperform the system! ORION is currently deployed throughout the United States for route planning. Another algorithm used by UPS provides predictive maintenance that has helped the company reduce its vehicle maintenance expenses by approximately 15 percent. In 2018, UPS introduced UPSNav, which is a major upgrade to ORION. UPSNav optimizes entire routes, providing turn-by-turn directions to loading docks and other delivery and pickup locations which are sometimes hard to find. UPSNav is loaded to a DIAD (Delivery Information Acquisition Device), which is in its fifth generation now. DIAD is mounted to the driver’s dashboard for hands-free operation and displays a map showing drivers where to turn. UPSNav reduces miles driven, fuel consumed, and carbon emissions and at the same time allows UPS to offer better service to its customers. The system includes 250 million locations from ORION’s map and allows drivers and other UPS staff to quickly update maps if a delivery or pickup point changes. UPSNav is able to dynamically adjust and update throughout the day to recalculate routes, considering factors like changing traffic conditions, weather conditions, and the remaining deliveries and pick-up requests. The new tool has been particularly useful for drivers who were new to their routes, but every driver has seen improvements. According to Jack Levis, senior program director at UPS, “our drivers now have the best suite of route optimization and navigation technologies in the industry.” Answer the following questions in a Microsoft® Word document and save the file on your computer with your last name in the file. (Example: module_12_case1_Jones.doc) What are three advantages of using ORION at UPS? How is this system helping UPS to become more sustainable? What are two improvements as the result of the UPSNav upgrade? How might UPS continue to improve this system? What next steps might the company take? Case2 GPS Technology and Analytics Combat Crime Due to budget cuts, the city of Camden, New Jersey, lost half of the police force that served its 75,000 residents. According to the Federal Bureau of Investigation (FBI), in 2011 Camden was one of the most dangerous cities in the United States. A type of MSS called Real Time Tactical Information Center, a $4.5 million project, is changing the crime rate in Camden significantly. The system combines gunshot-spotting cameras, in-cruiser GPS technology, and analytics to provide real-time information for the police force. With the help of the system, violent and nonviolent crimes have been reduced 30 and 38 percent, respectively, and aggravated assaults with a firearm are down 61 percent. Camden County Police Chief Scott J. Thomson says the system has reduced 911 response time from the 9-minute national average to 90 seconds in Camden. The system has eliminated police dispatchers by automatically sending the two nearest police officers to the crime scene; their police cars are GPS-tracked. The system also includes 120 cameras located around the city that send updated information every 1.5 seconds to patrol car computer screens. This information enables officers to see where emergencies are happening at any given time. Squad cars are also equipped with cameras that can take pictures of license plates and run them instantly through the FBI’s National Crime Information Center. Additionally, the system keeps track of the officers’ movements throughout the city and alerts them as to whether or not they are spending adequate time in each location. Answer the following questions in a Microsoft® Word document and save the file on your computer with your last name in the file. (Example: module_12_case1_Jones.doc) What are the three main components of Camden’s Real Time Tactical Information Center? How is the system able to reduce 911 response time from 9 minutes nationally to 90 seconds in Camden? What is the role of the 120 cameras located around the city? How might this technology be used for other purposes?

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